Contact Us

If you have any questions, please let us know. We will be in touch shortly.

Frequently Asked Questions

Should you have any questions, please do not hesitate to reach out. We look forward to assisting you promptly.

Do you offer bulk or volume discounts?

Yes, we are happy to assist with bulk orders for weddings, corporate events, or personal cellar stocking.

Please contact us directly or reach out at +852 5621 4505 to discuss your requirements and receive a personalized quote.

Can I pre-order the out-of-stock products?

Absolutely! Please reach out to us at +852 5621 4505 or Contact Us.

How long will it take for my order to arrive?

Once your order has been placed, you will receive an email with your order details and tracking number to follow your package’s journey.

Our standard delivery is 1-3 business days. We also offer express delivery 3-5 hours for orders placed between 9AM and 6PM.

You can check Delivery Page for further details, or Contact Us.

How much is the delivery fee and do you offer free shipping?

We offer free delivery across Hong Kong for orders over 500 HKD (excluding remote areas). For orders under 500 HKD, a standard delivery fee of 60 HKD applies to non-remote locations.

We also offer express shipping within 3-5 hours for orders placed between 9AM to 6PM.

For full list of remote areas, please check our Delivery Page.

How are shipping fees calculated for remote areas?

Deliveries to remote areas with limited access are calculated based on our courier partner's rates.

Please contact us to get a quote.

Can I pick up my order or visit your warehouse?

We operate primarily as an online shop, but you are always welcome to drop by our warehouse to say hi!

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Our Warehouse

We operate primarily online.

Drop by our warehouse to say hi!

Room 907A Harbour Crystal Centre, Tsim Sha Tsui East 100 Granville Road, Tsim Sha Tsui Hong Kong